The Buzz
Notes from the hive // since 2008 // 98 posts
Straight talk about web design, search and the rest of it.
Plain English articles, step by step guides, launch stories and studio news about websites that earn their keep. Written by the Louisville team that builds them.
52 Articles·15 Guides·11 Case studies·15 Studio news·5 Answers
Article4 min read
How to Integrate AI Into Your Website (Without Making It Weird)
Yes, a little, in the right places, doing real work. The four jobs AI does better than a static page, the three levels of integration, and the half most businesses miss: making your site readable by AI.
AI·Web design·Strategy
Makespace Team
Article5 min read
How Much Does Web Design Cost in Louisville? 2026 Prices, No Runaround
What a website really costs in Louisville in 2026, what moves the number, and how to compare quotes that are not describing the same thing.
Pricing·Web design·Louisville
Makespace Team
Article4 min read
How to Choose the Best Web Design Company in Louisville
The questions to ask, the answers that should worry you, and how to tell a studio that builds for results from one that builds for the award shelf.
Local·Hiring·Louisville
Makespace Team
Article4 min read
Top 10 Reasons to Undergo a Brand Recalibration: Delving Deeper into Brand Evolution
Ever wonder why brands go through makeovers? We're revealing the TOP reasons behind brand recalibration.
Rebrand·Brand strategy
Mark Palmer
Article4 min read
Emotion-Powered Design: The Affect Heuristic's Role in Branding, Web Design and Marketing
Do you know that how emotions almost always beat logic to the punch when you're making a buying decision? If you're nodding, you've unknowingly danced with the Affect Heuristic.
Design psychology·Web design
Mark Palmer
Article5 min read
Navigating Web Design Traps: Unmasking Unscrupulous Tactics vs. Professional Web Design Standards
In the competitive arena of web design services, being well-informed is your first line of defense.
Hiring·Buyer beware
Mark Palmer
Guide7 min read
Top 10 Things To Consider When Redesigning Your Company Website
Assuming you want your website redesign to be lit and not lame, follow these 13 imperative website redesign tips.
Redesign·Planning
Mark Palmer
Studio news
Web Design Firm Makespace! Acquired by Former Employee; Now Woman Owned Business
Louisville, KY: Makespace, a leading web design agency in the region, has been fully acquired by partner and former employee, Nikki Chin.
Company news·Ownership
Makespace Team
Article
Take a Byte
The Makespace! team was pleased as (spiked) punch when Zagat.com released a recent article highlighting the '8 Hottest Restaurants in Louisville.' Check out our clients who made the list!
Review
Trever Campbell
Studio news
Meet Your Makers: Jason Lois
You know us for the stunning websites we create. And if you're one of our clients, you've also met the team who brings the sites to life. But how well do you really know them?
Team·Meet your makers
Trever Campbell
Guide Part 2 of 2
How to Create a Successful Website, Chapter 2: Mapping Out UX
Beginning with the basics of content organization through a sitemap to get everyone on the same page and create a delightful user experience.
UX·Planning
Mark Palmer
Guide Part 1 of 2
How to Create a Successful Website, Chapter 1: Good SEO
Your website has one job - to tell your brand's story in a compelling way through an engaging user experience that drives a visitor to take a desired action.
SEO·Planning
Makespace Team
Studio news
The Makespace! Team is Growing. Can You Delight?
Can you manage teams, communicate effectively, and stay organized in a fast-paced environment? Makespace is hiring a full-time, on-site Associate Account Executive.
Hiring·Team
Makespace Team
Article
How “Wow” Could Hurt Your Search Engine Optimization (But Shouldn’t)
At what point do you sacrifice design or interactivity to achieve higher rankings in the search engines? This is a challenge we face every day.
SEO·Design
Joe Ponzio
Article
If You Ain’t First, You’re Last...When It Comes to Your Website
Studies show that the website in the first position on Google gets nearly 33% of the search traffic.
SEO·Local
Joe Ponzio
Case study
Louisville City Football Club Logo Design: Why We Answered The Call
We are Louisville's choice for web design and logos and never do spec work. So why did we make an exception for the Louisville City Football Club logo design contest?
Sports branding·Louisville
Louisville City FC
Studio news
Hey Louisville Small Businesses: Get Your Slice of the Web! (Or, why we launched WebCake)
Yesterday we launched WebCake, a cost sensitive website solution for small businesses in Louisville (or anywhere). Founder Mark Palmer tells you why Makespace decided to offer it.
WebCake·Small business
Mark Palmer
Guide
5 Elements that All Louisville Business Websites Should Have
Louisville, Kentucky can be a finicky place to do business. Here's our list of top 5 things we suggest that all Louisville websites consider.
Louisville·Checklist
Makespace Team
Article
Digital Easter Eggs: How to Delight Your Website Visitors Year Round
What is an Easter egg in web design and and why your website should have a few.
Delight·UX
Mark Palmer
Guide
6 Steps to the Ultimate New-Business-Generating Website (or why your website ain't cutting it)
Very few websites live up to their new business generating potential. Here's 6 steps to greatly increase new business from awareness to influence via your website.
Lead generation·Checklist
Mark Palmer
Studio news
Finally, the new Makespace website is live!
After being back-burnered several times, the new, fully responsive website is online.
Site launch·Company news
Mark Palmer
Studio news
Louisville agency making a big damn deal about small business web solutions
Small business·Company news
Makespace Team
Guide
5 Necessary Aspects of Effective Web Design
There's a vast difference between having a website and having an effective website.
Checklist·Design
Makespace Team
Article
Promoting Your Website Outside of Google
When there's an 800-pound gorilla in the room, it's difficult to ignore.
Promotion·SEO
Makespace Team
Article
How To Fail At Internet Marketing Before You Even Start
About 10 years ago, it seemed everyone was rushing to launch a website.
Strategy
Makespace Team
Article
Building Online Trust to Drive Sales
Years ago, people were skeptical about horseless carriages ("cars" for those of you born in the last 20 years). Something happened and it seems that we've become at least comfortable with the idea.
Trust·Conversion
Makespace Team
Article
Online Reviews -- Simple Keys to Increasing Sales
Online reviews are among the most trusted sources of information for buying decisions.
Reviews·Reputation
Makespace Team
Article
New Research Says Smartphone Marketing Essential for Restaurants
Mobile·Restaurants·Research
Makespace Team
Article
Creating Content that Works
When it comes to the Internet, there's a saying that rings true, "content is king." However, what exactly does that mean and how can you make it work for you?
Content
Makespace Team
Article
Are You Just Advertising or Effectively Marketing?
I've noticed a common misconception over my years of working with clients. Many clients promoting a product or service are unsure whether they are just advertising or effectively marketing.
Strategy·Advertising
Makespace Team
Article
Is it time for a new website?
Redesign
Makespace Team
Article
Your Other Front Door
Have you looked at your lobby recently? So many of the firms I visit have invested tons of money to make sure their lobbies are impressive.
Strategy·Local
Makespace Team
Article
Why We're Not Afraid of Giving Away Our "Secret Sauce"
Studio POV·SEO
Makespace Team
Article
Branding and identity: why your agency can't tell you who you are
Brand strategy
Makespace Team
Article
Analytics metrics you should be comparing (but probably aren't)
Analytics
Makespace Team
Studio news
The Buzz: Makespace Offices Get a New Look
Studio·Office
Makespace Team
Case study
How we helped 3 of the top 5 Louisville health clubs
Fitness·Louisville
Makespace Team
Article
What Web Designers Know That (Most) SEOs Don't
SEO·Design
Makespace Team
Article
Web Design Worth It's Weight in Gold. Literally.
We recently had a client come to us with an unusual request for a web design project. The project itself is fairly cool: an intranet that pushes alerts as SMS / text messages to members' mobile phones.
Value
Makespace Team
Article
A good user experience design can give you the right kind of reputation
Don't make them think. Don't stress them out. Make their experience smooth, painless & downright fun.
UX·Reputation
Makespace Team
Guide Part 3 of 3
Why Your Logo Matters pt 3: Seeing is Believing
To see something is to evaluate and reach a conclusion about it. Whether something is beautiful, ugly or altogether uninteresting, we are constantly reaching conclusions about the things we see...
Logo·Series
Makespace Team
Guide
The Inigo Montoya Guide to SEO
What's that you say? You want to learn EVEN MORE about SEO? Then give us a call. We'll talk your ear off about it. Unless you just happen to have six fingers on your right hand. In that case, prepare to die.
SEO
Makespace Team
Guide Part 2 of 3
Why Your Logo Matters pt 2: A Warm Welcome to Your Brand
Consider that, regardless of how someone comes in contact with your business, whether it's a sign, an ad or a website, the logo is always going to be present. It's the entry point to your brand.
Logo·Series
Makespace Team
Article
Finding the Website in the Pixels
I love being a right-brained person. But sometimes I envy the left-brained... at least when it comes to client-based work.
Design·Process
Rob Miles
Guide Part 1 of 3
Why Your Logo Matters, pt 1: A Valuable Digital Asset
With all the other responsibilities of managing a business, it's easy to overlook the importance of a good logo design.
Logo·Series
Makespace Team
Article
3 Things Video Games Can Teach You About Modern Web Design
So here are a few things that I think my friends who design for the web can learn from the best innovators in game design.
Design·Fun
Makespace Team
Article
Putting marketing experiments work for your local business
You don't have to be a mad scientist to conduct experiments. In fact, if you own a local business, conducting marketing experiments can be a great way to promote your business.
Local·Experiments
Makespace Team
Article
The Art of Organization
Makespace has not always been organized. We all know that in order for an agency to be successful long term; there must be order.
Information architecture
Makespace Team
Article
Listening to Your Customers with Analytics & Monitoring
Unfortunately, a content marketing plan is only half of a complete social media strategy. Social media is a conversation between businesses and customers.
Analytics·Social listening
Makespace Team
Article
Why I Can't Give You The Login For Your Business Facebook Page
Think of a Business Page like a car. A car can't go anywhere all on it's own. It has to have a person to drive it.
Facebook·Ownership
Makespace Team
Article
When It Comes To Effective Web Design, Simple Wins
Much like a complex business website, an iPhone is an impressive and fascinating piece of technology. However, a design that's more like a rotary dial phone...will be more likely to make your real business phone ring with new customers.
UX·Design
Makespace Team
Article
Don't Let S.O.S Syndrome Kill Your SEO
S.O.S. Syndrome is when a business owner lets exciting new tactics and tools...distract from the real goal of his or her internet marketing program.
SEO
Makespace Team
Article
Think Domain Management is a No-Brainer? Ask Disney.
Whether you're looking at a primary domain for branding and ease of recognition, or an add-on domain for search engine keyword relevance, domains have serious business value online.
Domains
Makespace Team
Article
“But I Don’t Want to Be a Media Company!”
I've found, though, that a lot of SMBs are very resistant to this idea that every company is a media company. After all, most didn't get into business with the idea of becoming a media company.
Content·Email
Makespace Team
Article
How much content is enough to please Google?
Things have been really busy here at Makespace this spring, with several client website launches. One critical milestone that clients usually struggle with is content strategy.
SEO·Content
Makespace Team
Article
Don't Forget Email for Driving Business Leads
With all the new tools that web marketers have at our disposal these days it's easy to forget the old standby of direct response, email marketing.
Makespace Team
Article
Website Rebuild: Content Harvesting and Data Migration
When the choice is made to more-or-less abandon an old site structure for a new one, the content within the site may very well be salvageable. In fact, it is worthwhile...
Process·Migration
Makespace Team
Article
Social media marketing: to outsource, or not to outsource?
In my experience, a rich and productive social media program has many moving parts and many goals. Some of those moving parts, and some of those goals, are best outsourced and others are best kept in house.
Strategy·Outsourcing
Makespace Team
Article
User Experience vs. Search Engine Optimization
How can we balance good design with staying on top of search engine marketing efforts & achieving conversion? I believe our team is living in harmony as much any!
UX·SEO
Makespace Team
Guide Part 1 of 2
How We Roll: The makespace! Website Design Process Guide, Pt. 1 of 2
The process of website design and development is fraught with potential hazards. Miscommunication, failure to mitigate expectations, disorganization and their prolific and ugly kin can appear at any time of the road to building a successful web design experience.
Process
Mark Palmer
Answer
Does your business need to get social?
Business owners and managers at all levels, from SMBs to global brands, often ask me why they should invest in a social media marketing effort. It's a fair question: many of the tools of social media were built for personal, not business, use.
Makespace Team
Case study
Case Study: Ram Jack of Louisville - Search Engine Marketing
Ram Jack knew that their web site could be a good source of leads; in fact, they knew that business leads from the web site were 3X more likely to close than other sources.
Search marketing·Case study
Ram Jack of Louisville
Answer
How much impact does typography and color choice have on web users?
Good design can be a highly subjective topic. After all, web sites with extremely ugly designs (I'm looking at you, Craigslist) are sometimes very popular.
Makespace Team
Answer
How does a great mobile user experience differ from a great web UX?
Mobile usage continues to grow at an incredibly fast rate. According to the International Telecommunications Union (ITU), mobile web access is expected to overtake the desktop within the next five years.
Rob Miles
Answer
Can web analytics insights help you refine your business model?
Analytics reports are often the 'Emperor's new clothes' of business data. The reports are often produced by web professionals, who don't connect the metrics to business activity.
Makespace Team
Guide
How To Choose The Right Website Design Company
Ok, you know you need a website. Where to begin? Undertaking a website design project can be frustrating, but it doesn't have to be.
Hiring·Louisville
Mark Palmer
Guide
Makespace! Tips & Tricks: 5 Secrets to Logo Design
A logo is the visual representation of a company. Every aspect of a company, from the mission statement to the product or service it provides, is wrapped up in a nice pretty package.
Logo·Tips
Mark Palmer
Guide
Tips from The Lab: The 5 Elements of Great Web Design
No matter how great your website is, it's useless unless it ranks prominently on the major search engines when a potential client searches for your services.
Checklist·Design
Mark Palmer
Case study
Louisville Web Designers Launch Electric Website
Excel Services is not your typical Louisville commercial electrical contractor, and they were not interested in a typical website.
Contractors·Louisville
Mark Palmer
Case study
New Dental Practice Website Launches
Healthcare·Dental
Mark Palmer
Case study
Magazine Fundraising Website Launches
Louisville's favorite web designers, makespace! Media + Design Lab have done it once again: The team has just launched the Magazine Fundraising Store website.
Non-profit·Fundraising
Mark Palmer
Case study
CASA partners with Makespace!
CASA, or Court Appointed Special Advocate has partnered with Louisville's top web design company, Makespace Media + Design Lab, to develop their new website.
Non-profit·Louisville
CASA
Article
Website & Logo Design Integration
When Hobert McGuire decided that he needed to improve his brand for his electrical contracting company, he turned to a web, print and logo design company that could deliver effectively and immediately: Makespace!
Logo·Web design
Mark Palmer
Case study
Featured Logo & Print Design
McClellan & Patrick Eye Care is moving into a new custom designed office and took the opportunity to recreate their outdated brand.
Print·Logo
Mark Palmer
Case study
Makespace! Launches New Website for Louisville Crown & Bridge
Louisville Crown & Bridge has been serving dentists throughout Kentucky and Indiana for nearly fifty years. When they made the decision to leap headfirst into the 21st century with a modern identity and interactive website, they chose Louisville web design and Louisville logo design company, Makespace! Media & Design Lab.
Healthcare·Louisville
Louisville Crown & Bridge
Case study
Makespace! Launches Loveysports.com
We are proud to announce the launch of loveysports.com, a website that allows visitors to customize and purchase a variety of sports bags.
E-commerce·Sports
Lovey Sports
Studio news
Makespace! Needs Fine Art!
Louisville, Kentucky's top creative web design, print design and advertising company is on the hunt to purchase original artwork from Kentucky based artists.
Art·Studio
Mark Palmer
Case study
Louisville Web Developers Launch Louisville Electrical Contractor Website!
Just added to the makespace portfolio is none other than Louisville's residential electrician M&S Electrical Solutions, LLC.
Contractors·Louisville
Mark Palmer
Guide
The Top 10 Most Important Elements of A Website Design
If you are a business owner, your website is absolutely one of the most important tools you have in your arsenal.
Checklist·Design
Mark Palmer
Article
Web Design Trends for 2018
Websites are an indispensable tool in business success and the dynamic and the world of professional web design is ever-changing. Mark Palmer reveals the most important emerging web design trends.
Trends
Mark PalmerArchive
Article
Will Google Analytics New Privacy Changes Cripple Your SEO?
Last week, Google Analytics announced that in order to provide better privacy protection for users, SSL Search would be the default setting for users logged in to a Google account.
Analytics·SEO·Privacy
Makespace TeamArchive
Article
Remarketing: Chasing your customers around the interwebs
So what is remarketing or retargeting? It's a feature that Adwords offers which will allow you a 'second chance' to get your message in front of someone who has visited your website.
Advertising·Remarketing
Makespace TeamArchive
Article
1 Simple Fix That Will Improve Your Mobile Campaign 100%
But there's one really quick and simple change you could make that would make your mobile / QR campaigns even better
Mobile·Advertising
Makespace TeamArchive
Article
When LinkedIn Ads Outperform Adwords
Heuristics ("rules of thumb") are a great place to start your internet marketing strategy, but they're no replacement for digging into the data.
Advertising·LinkedIn
Makespace TeamArchive
Article
Chicago Gets First Groupon Foursquare Deals
Friday, the anticipated integration between check-in utility Foursquare and daily deals service Groupon began displaying their first deals in Chicago Friday, with an anticipated national rollout to follow later this week.
Deals·News
Makespace TeamArchive
Article
Google+ Has the Buzz, But Will It Last?
Google+·News
Makespace TeamArchive
Article
Is a Daily Deal Right for Your Local Business?
Daily deals, social buying, coupons 2.0: no matter what you call it, the trend seems to show no signs of slowing down. But is it right for your business? Maybe, maybe not.
Local·Promotion
Makespace TeamArchive
Article
Bing, Facebook, and What Social Search Means for SMBs
Search engine marketing is great for positioning your business in front of customers looking for your products or services, who don't necessarily know your business name. Social media marketing is great for getting trustworthy, personal word-of-mouth recommendations for your business.
Search marketing·Facebook
Makespace TeamArchive
Answer
Is PHP the best choice for web programming language?
If you're beginning (or planning) a web application development project, one of the major considerations you'll have to make at the outset is the choice of programming language.
David WoodmanseeArchive
Article
Five ultracool HTML5 applications that will blow your mind.
Everybody loves a good old-fashioned list post. Today, we're combining that blogging standby with the cutting-edge goodness of HTML5.
HTML5·Development
Mark PalmerArchive
Studio news
Louisville Web Designers Developing For Apple iPad
The iPad was released only moments ago, but Louisville's best website designers are already developing their latest websites to make the most of the device.
Company news·Mobile
Mark PalmerArchive
Studio news
Makespace! Has Record Website Launch Week
Despite being one of Louisville's most popular website design companies, the Makespace! web designers put in extra hours to insure the websites were launched on time.
Company news
Mark PalmerArchive
Studio news
Louisville Web Design Company Kicks It Up A Notch!
Company news
Mark PalmerArchive
Studio news
Louisville Website Design Company Updates Website Regularly
Your return website visitors and customers appreciate it because it keeps them up to date and gives them a good reason to revisit your website often.
Company news
Mark PalmerArchive
Studio news
Louisville's Top Web Designers Open New Design Studio
Louisville web design team Makespace! Media + Design Lab have opened a new state-of-the-art design studio.
Studio·Company news
Mark PalmerArchive
Studio news
Louisville Web Design Company Commissions Artist
Louisville, KY: Makespace! Media & Design Lab, Kentucky's top creative web design company, commissions Louisville artist Douglas Miller to create original artwork for their new state-of-the-art design studio in Louisville.
Art·Company news
Mark PalmerArchive
Studio news
Louisville Web Design Company In Demand Despite Recession
As 2009 neared it's final days, many have reflected on the effects that changed the face of business as we know it.
Company news
Mark PalmerArchive
New on the Buzz
AI search, in plain English.
A machine now picks the shortlist when someone asks who to hire. Two articles on what that means for a business website: how to be the name the AI mentions, and where AI belongs on your own site (and where it does not).
How to Get Your Business Recommended by ChatGPT and Google AI
A year ago, 6% of consumers used ChatGPT or another AI tool to find a local business. In BrightLocal’s 2026 survey, that number was 45%. Seven things that make an AI recommend a business, what doesn’t work, and a 30-day starter plan.
Read it Article Sep 26, 2026 · 4 min readHow to Integrate AI Into Your Website (Without Making It Weird)
Yes, a little, in the right places, doing real work. The four jobs AI does better than a static page, the three levels of integration, and the half most businesses miss: making your site readable by AI.
Read itStart here
The Makespace website playbook.
Five posts, in order, that cover how a website gets planned, built and paid for. Start at Part 1 if you are about to build or rebuild one.
How We Roll: The makespace! Website Design Process Guide, Pt. 1 of 2
How a Makespace build runs, from kickoff to launch, and why the process is half the product.
GuideHow to Create a Successful Website, Chapter 1: Good SEO
The basics without the jargon: accessibility, content quality, load time, location, security and technical errors.
GuideHow to Create a Successful Website, Chapter 2: Mapping Out UX
Content organization through a sitemap, so everyone is on the same page before a pixel is drawn.
GuideTop 10 Things To Consider When Redesigning Your Company Website
The things to settle before a redesign starts, so the new site fixes the right problems.
Guide · 7 min readHow Much Does Web Design Cost in Louisville? 2026 Prices, No Runaround
What a website really costs in Louisville in 2026, what moves the number, and how to compare quotes.
Article · 5 min read
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