Team Travel Source
Sarah and her team plan the trips; we built the website that shows the people behind every one of them.
20 years of Louisville’s best web.
and so much more.
We put “Louisville’s best web design” up there for Google. Yes, that’s keyword stuffing. Yes, it worked. We also work with clients across the region, all over the U.S., and a few across the pond.
Custom websites at the center, and everything that makes them work: the brand, the video, the marketing, the portal, the search that gets you named by Google and AI, and the care after launch. One team, twenty years in, now on Main Street.
Makespace at a glance
Serving clients across the U.S. and around the globe
In a nutshell: we build websites that get businesses chosen, and everything that makes them work. The brand behind it, the video in it, the marketing that sends people to it, and the search that makes Google and AI recommend it. One team, twenty years in, now on Main Street.

Nikki Chin, OwnerWoman-owned and minority-ownedTwenty years in business
What we do
Each one with a small taste of the real thing. Know what you need already? Skip ahead.
Skip to the workCustom websites, designed and built by hand to get you chosen. Plus the portals, dashboards and integrations behind them, and WebCake when the budget is smaller.
Strategy first, then the name, the logo and the standards that keep every piece looking like it belongs to you.
Get found on Google and named by ChatGPT, Gemini and the rest. Clean structure, real answers and local search done right.
Ads, social and email that send the right people to the right page, then measure what they do when they get there.
Our own crew and our own cameras. Brand videos, content on a schedule, motion graphics and the photos that make a site feel real.
Print, packaging, renderings, booths and signs. Everything off the screen, still unmistakably on brand.
Fast, secure hosting and real people in Louisville when something needs to change. The care after launch.
Think first, build second. Workshops that turn a room full of opinions into a plan, then the launches, campaigns and systems that carry it out.
One client. Every piece.

United Group Services, since 1982
United is a nationwide industrial contractor out of Louisville. Over the years one team, ours, made every piece that follows: the brand, the website, the video, the portal, the campaigns, the print and the welding school. Swipe through it.
01 · The brand
Discovery interviews with the people who run United, a brand strategy they still quote, and an identity that turned the two swooshes they already had into one strong U. The animation below is the mark announcing XL, United’s 40th year and the campaign for the next forty.
Branding & logos02 · The website
Custom built, fast, and shot by our own crew. It speaks to the customers who hire United and the welders and fitters United wants to hire, on the same page.
Web design
03 · The video
Employee stories, the We Are United video and the recruiting spots, shot in United’s fabrication shops and on its jobsites by our own crew.
Video & photography
04 · The portal
News, events, open jobs, benefits, forms and the company store, behind one login, with a Career Hub built to hire.
Dashboards, platforms & portals05 · The campaigns
Modular Construction got a campaign of its own: a video, a landing page and targeted ads aimed at the plants that buy it.
Digital marketing


06 · The print
Sales wanted something a plant manager would keep on the desk. So the modular data-center pitch became a pop-up card: open the cover and the skid rises off the page. Concept, illustration, copy and print production, all ours.
Graphic design & print




07 · The cards
Holiday cards, event invitations and the animated social graphics that go with them, every year. The 2025 card builds a tree out of the fittings United fabricates, then opens to a note signed by the people who run the place.
Graphic design & print08 · The holiday mark
Mark saw it first: the two swooshes in United’s logo, flipped upside down, are a hat and a beard. The rest of Santa took a few strokes. It became the 2023 holiday graphic, and the kind of idea you only get from the people who drew the logo.
Branding & logos09 · The welding school
Elite Welding Academy trains the welders United and the industry need. We gave the school its brand, its website, its video and the marketing that fills the classes.
See Elite Welding AcademyThis branding was the basis for and highly informed an extensive range of asset production and services, from our website to recruiting campaigns, video production, targeted marketing, and much more.
10 · In their words
Working with Nikki, Mark, and the Makespace! team on our extensive rebranding was an exceptional experience. Their unique and comprehensive approach captured the essence of United Group Services and translated it into cohesive branding that positively impacted our external image, internal culture, and business development. This branding was the basis for and highly informed an extensive range of asset production and services, from our website to recruiting campaigns, video production, targeted marketing, and much more. Their high-quality results, even for last-minute needs, were outstanding. Once we saw the results, we engaged them extensively for our subsidiary companies’ rebranding and full suite of assets and digital projects. We value our relationship, continue to work with them to this day, and have recommended them to others. Collaborating with them was not only productive but also enjoyable.
1 / 11
The reel
Ambient headers, story videos, testimonials and sizzle reels, shot and cut by our own crew for the web.
Why Makespace
Fast, amazing, affordable. You’re lucky if a web firm or agency gives you one of them, much less two. We don’t know anyone else in Louisville who gives you all three.
All three, on every project. A small, senior team with no layers to pay for and no hand-offs to wait on.
Since 2006, now on Main Street. Most agencies don’t last five.
Our powerful websites can grow as your business does.
Everything you need to succeed on the web: brand, site, video, search, marketing and hosting, under one roof.
Designed for you and built by hand. No templates, no themes, nothing off the shelf.
The same standard that won the awards, on every project.
Detailed proposals up front. You know the scope, the timeline and the cost before we start.
Timely delivery is part of the job, not a bonus.
Your own people can change the site without calling us. We are here when you want us to.
ADA-minded from the first wireframe, so everyone can use what we build.
Every decision backed by data, pointed at visibility, engagement and leads.
Call (502) 751-5554 and you get Nikki’s team, not a ticket number.
Proudly. Nikki owns the place, and varied perspectives keep the work fresh.
Here for the long haul, learning your business and growing with it.
Flexible, not fussy. Ask anyone on our Raving Fans page.
Your industry



































One client, start to finish
Technology Plus has kept Louisville businesses running since 1995. They came to us with thirty years of work and a website that said none of it. Here is everything we made for them, in the order we made it. Not a process chart. The actual pieces.
Discover and strategize
A creative brief built from sitting down with the people who run the place. Then the strategy: what Technology Plus is, who it is for, and why “Your Geek Alternative” is exactly right.
Strategy & Creative
Brand
Technology Plus became Tech+. The plus is the mark, the pattern and the photo crop. Yellow and black, Poppins for headlines, a 40-page standard so every truck, card and web page stays on brand without us in the room.
Branding & logos



Prototype
Mark drew the homepage before anyone opened a laptop: the hero, the services, the proof, the call to action, page by page, by hand. Three sheets of pencil decided what the site would say and in what order. The code came later.
Web design


Make, all at once
Our crew shot the videos in their office and on their jobs. The vans got a wrap. The cards and the folder got the same plus, matte black with a spot gloss you only see when the light hits it. Tilt them. Nothing waited on anything else, so launch day had a brand, a site, three videos and vans that matched.
Video & photography Graphic design

Launch and grow
The pencil sheets became technologyplusonline.com: fast, custom, with the video up top and thirty-one years of proof under it. Search and AI answers were built in from the first line of code, so the site started working the day it went live.
Visit technologyplusonline.com

Your version of this starts with one honest look at what you have.
Score my website freeWho we've built for
The big ones are live sites of ours you already know around town. Then the names you know from way back, then recent work we're proud of, then everyone else by name.
Names you know, from way back
We built for them back when. Their sites have since moved on, so no previews here, just the names.
Recent work we're proud of
And everyone else
Clients, on camera
Sarah and her team plan the trips; we built the website that shows the people behind every one of them.
Caves, trails and small towns, sold like a trip, and campaigns that fill the calendar.
MCI AST became Ultru: a new name, a new brand and a new site, all at once.
A tourism brand and website for Glasgow and Barren County, told by its executive director.
A new website, and a client who says it better than we can.
Our leadership
No account managers and no hand-offs. Follow the light across the stage, or tap anyone to meet them.
Since 2008
Builds the site and the integrations behind it. Speed, accessibility and Core Web Vitals.
Electric guitar, sport bikes, and he once bowled a 300.
Since 2012
Shoots and edits the video and photos that make a website move. If a site opens on motion, that is his.
Shoots air shows on his days off. Same camera, no client.
Since 2014, owner since 2020
Runs the company and runs point on your project: scope, schedule, budget and the promise that a real person answers.
ASL, travel, and video games. Like a big loser. Mark’s words.
Since 2006
Founded Makespace and still directs the design of every website that leaves the studio. Brand, layout, type and tone, pointed at being chosen.
Paints, sculpts, writes, sings. Left brain and right brain, both on.
Since 2023
Keeps every project moving: the schedule, the content, the approvals and the hundred details between kickoff and launch.
Fashion, jewelry she makes herself, and trails with no signal.
20 years in business200 years of combined experience1 table, on Main StreetMeet the team
How a project goes
It moves faster than you're used to, and you're never lost: you always know what step we're on, what you get at the end of it, and what we need from you.
We dig into your business, your buyers and your competition in a working session at our place or yours. The research starts here.
What to say, to whom, and what has to be made to say it: the brand strategy, the sitemap and the content plan.
Wireframes and clickable prototypes on real screens, desktop and phone, refined with you before anything is final.
Design, build, shoot, photograph and write. Hand-built for speed, search and AI answers, with your content loaded in.
Tested on every device. Then we flip the switch together, watch the first day like hawks, and hand you the keys.
This is why people build with us. Nobody wants a website; they want what it brings in. After launch we keep it earning: support, updates, search, AI visibility and the marketing that sends the right people to it.
From the Buzz
Featured article
AI search gives one answer, not ten blue links. Here is how a Louisville business becomes that answer, and what to fix first.
By Makespace · Sep 26, 2026 · 4 min read

Article6 min read
The ranges, what moves the number, and the yearly costs nobody mentions until the invoice.
Mark Palmer2026
Article5 min read
The questions that separate a studio from a mailbox with a Louisville landing page.
Makespace2026
Article4 min read
Where AI helps a small business site, where it hurts, and the line between the two.
MakespaceSep 26, 2026
FAQ
Still wondering about something? Call us. A person picks up.
(502) 751-5554All things web, with the website at the center. We design and build custom websites, and the things that make them work: branding and logos, content, photography and video, AI search and SEO, marketing, portals and integrations, and the hosting and support after launch. One team, one roof, on Main Street in Louisville.
Louisville is home, and most of our clients can walk to a meeting. We also build for businesses across Kentucky, Southern Indiana and the rest of the United States. Plenty of them fly in for the first sit-down anyway.
In 2026, a custom company website from Makespace starts at $12,950. Enterprise solutions, and dashboards, platforms and portals, are scoped together after a strategy session. Our starter website, WebCake, starts at $2,450 for restaurants, shops and small businesses. You get a firm number from us after one conversation about what the site has to do.
Yes. We design and build intranets, client portals and member areas that look and behave like the rest of your site. United Group Services uses one for news, events, open jobs, benefits, forms and policy across every job site.
Usually, yes. Forms can land in your CRM, bookings can hit your calendar, and stores can talk to payments, inventory and shipping. We map the connections at the discovery sit-down and build them into the site.
Start with a site AI can read: fast pages, clean structure, schema markup and answers to the questions your customers actually ask. Then keep earning it with reviews, mentions and fresh content. That ongoing work is our AI Search & SEO program, run with our partner Agency AEO.
That is the point. Our AI-driven CMS lets your team make changes by hand or by asking its own AI account, and we train everyone before launch. Changing a phone number should take thirty seconds, not a support ticket.
Faster than anyone around, without cutting a single corner. At the discovery sit-down you get a real launch date, and then we hit it.
Inside The Epiphery, on the lower level of the Hughes Building at 209 E Main St Ste 001, Louisville, KY 40202, on Whiskey Row. Come by for coffee, or something from Kentucky's finest brown water.
Come see us
Both routes end at the same orange doors: 209 E Main St on Whiskey Row, the lower level of the Hughes Building, inside The Epiphery.
By airSit back. We'll fly you in.
By roadCar, bike or on foot. Pick your maps app.
Flight plan
1/7 · OrbitReady when you are
Sit down over a cup of joe or a glass of Kentucky's finest brown water and let's talk about it.
Fast gets you launched. Effective gets you paid. We do both before the coffee gets cold.
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Request a time
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Your request is with a real person, not a queue. We read every one, usually the same business day, and we'll email to confirm the time. If someone beat you to that slot, we'll offer the next best one. The coffee's on us either way.